• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
One Step Off The Grid

One Step Off The Grid

Solar, storage and distributed energy news

  • Solar
  • Battery/Storage
  • Off-Grid
  • Efficiency
  • Software
  • Podcasts
  • Tariffs
  • Electric Vehicles
  • Electrification

Redflow suspends battery delivery so it can address product failures

April 27, 2017 by Sophie Vorrath Leave a Comment

Australian battery storage developer Redflow has hit a speed hump on the road to commercialisation, after the discovery of a fault in its zinc-bromide flow batteries prompted the Brisbane-based company to suspend deliveries.
In an ASX market update published on Monday, Redflow CEO Simon Hackett said delivery of new batteries had been “paused pending the outcome of further testing,” after a small batch of delivered stock were found have electrolyte impurities.
Redflow_Simon_Hackett_08 W
Hackett said that tests on seven batteries, recently replaced due to a “different observed failure mode,” had found a impurities in the electrolyte “beyond acceptable levels,” a factor that could have caused the faults.
With deliveries suspended, further tests will gauge the extent of the problem, which the company believes may stem from a supply chain quality issue with a specific batch of source material used in the batteries’ manufacture.
The note from Hackett said the test results were expected to be returned in about two weeks and, if deemed acceptable, delivery of the tested batteries would resume.
Additional stock would then be tested, he said, until the issue was “fully characterised.”
All said, the development undoubtedly counts as a significant blow to the home-grown battery maker, which is already playing from behind in the potentially huge residential and commercial battery storage market.
While the company’s newly launched ZCell range is touted for its safety and environmental credentials, it is competing against a growing number of increasingly cheap and well tested lithium-ion and lead acid battery chemistries, including the much-hyped Tesla Powerwall.
Hackett, a long-time Redflow investor, took the reins at the company last September, at what he himself described as a “pivotal time” for the company, with delivery of the 5 and 10MWh ZCells were set to begin.
As ITK analyst David Leitch wrote at the time, the success of that rollout would be crucial, and the company had already flagged the possibility it would need to raise more money over the coming year.
To this end, Hackett injected another $2 million of “working capital” into the company just over a month ago, with an option to extend the advance up to an overall maximum of $4 million.
The good news, however, is that the faults seem to have been detected quickly, via the company’s apparently thorough monitoring and testing processes, and can hopefully be resolved just as quickly.
Hackett’s transparency about the company’s progress – and particularly its technical hiccups – also bodes well, although it may not inspire consumer confidence.
With about about $1 million worth of product backorders, 96 batteries in stock and another 120 batteries in transit from the factory, Hackett says a total of 23 batteries have been repaired or replaced under warranty so far this year.
Three of these replaced batteries had “minor mechanical issues,” 13 were not cycling properly and “were resolved via software updates”; and seven failed due to “unexpected stress.”
Hackett also noted that no other batteries had failed after the company issued a software patch.
“Most of these problems were resolved on an ongoing basis via ‘over the air’ remote deployment of updates to battery software,” the note said. “Thus, lessons learned from ‘real world’ customer deployments are being fed back into product improvement.”
As for the electrolyte issue, Hackett says that “based on manufacturing test data and ongoing operational product testing, Redflow expects the issue to be confined to a small subset of its stock.
The company also believes the affected batteries “can be remedied economically” through a simple chemical cleaning process – a position others in the battery industry seem to support.

For Redflow, impurities and charging protocols are relatively easy fixes. https://t.co/npqLrKYpaV

— David Snydacker (@dsnydacker) April 25, 2017

“Redflow is now undertaking a trial to confirm this,” Hackett said. “If required, remedial action will be taken on any affected batteries before delivery.”
The company has also just completed a Strategic Review it started late last year, and is expected to release details of its planned operating path within the next few weeks.

Sophie Vorrath
Sophie Vorrath

Sophie is editor of One Step Off The Grid and editor of its sister site, Renew Economy. Sophie has been writing about clean energy for more than a decade.

Filed Under: Battery/Storage, Other Renewables

Primary Sidebar

Sign up for our weekly newsletter

Emissions Counter

Renew Economy

RSS Energy News from Renew Economy

  • Australia’s biggest energy users are being lined up to break the wind drought in its most coal dependent state
  • The $2.5 billion wind project getting ready for take-off, 23 years after farmer landholders were first approached
  • One of Australia’s biggest wind projects seeks green light to add solar and battery
  • What federal and state rebate changes mean for C&I solar and batteries – in 8 charts
  • Safeguard will short-change climate targets, study says, rules should be tougher on fossil fuels

RSS Electric Vehicle News from The Driven

  • World’s biggest battery maker says it has hits carbon neutrality across its operations, targets supply chain next
  • Zeekr reveals key details of its next EV for Australian market, the 7GT electric wagon, as sales top 10,000
  • UK pricing and specs hint at why the Hyundai Ioniq 3 could be a game-changer for Australian EV market
  • Ferrari’s first Luce electric vehicle sells to US billionaire for $A56 million, with funds going to charity
  • Mini Aceman John Cooper Works review: The punchy small electric SUV with Go-Kart mode

Press Releases

  • Huge luxury Saudi resort goes 100pct renewables with one of world’s biggest batteries
  • How solar + storage can be a game-changer for people with disabilities

Footer

Technologies

  • Solar
  • Battery/Storage
  • Electric Vehicles
  • Energy Efficiency
  • Software/Gadgets
  • Other Renewables
  • Policy
  • Tariffs
  • Contact
  • Advertise with us
  • About One Step Off The Grid
  • Terms of Use
  • Privacy Policy

Copyright © 2026 · OneStep Genesis on Genesis Framework · WordPress · Log in